FAQs

PRODUCTS

dermaTRUTH products are not formulated to clear acne, but rather to not CAUSE acne. We may formulate corrective product for acne in the future.

While we do our best to ensure our products will not break you out, we cannot guarantee it. Everyone’s skin is different and some people have sensitivities to certain ingredients, even though they have not been shown to be a common acne trigger. We therefore suggest that customers purchase a trial size first to ensure the product is right for their skin.

No, all products are safety tested on humans, not animals.

There is no added fragrance in any product from the IN THE BEGINNING suite. Any perceivable scent is the natural scent of the ingredients.

dermaTRUTH products have a shelf life of approximately one year once opened unless otherwise noted on the package.

All dermaTRUTH® products are extremely active, meaning there are multiple ingredients that are “doing” something.  If your skin is not used to active products, you may experience tingling after first use.  Should this happen, we recommend using the product every other day for two weeks and then working up to daily use.

The In the Beginning suite of products are good for all skin types, including sensitive.

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SHIPPING & RETURNS

At the present time, returns are only accepted on unused and unopened products. You will be refunded the amount of your purchase, minus shipping and handling. If you are not sure whether dermaTRUTH® is right for you, we suggest purchasing a trial size.

At this time, dermaTRUTH products are only shipped regularly within the United States. We occasionally offer international shipping specials during the months of December and June. Be sure to sign up for our newsletter for these announcements!

All orders are processed within 24-48 hours of purchase. Processing times do not include weekends or holidays. Please allow up to 10 days for delivery.

Shipping varies depending upon the size and weight of the package.  Orders over $100 ship for free!

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